Records Analyst

Position Summary

Reporting to the Manager, Information, Elections and Projects, the Records Analyst is responsible for researching, developing, implementing and maintaining various components of the Information Governance Program across the City.  The Records Analyst works with all business areas at the City and works with both paper and electronic records from creation to its final disposition and plays a key role in the City's Information Governance program.

Key Duties and Responsibilities

• Develop records management policies and protocols for the City. Consult with business groups to understand records management needs and ensure current retention schedule and policies are compliant with legislation.
• Support delivery of external record requests including the Routine Disclosure of Records.
• Project work to continuously improve the IG Program, policies, processes and procedures as required.
• Work with internal departments to ensure compliance with Information Governance policies, procedures and processes, including record retention, transfers to and from off-site storage and disposition processes.
• Provide guidance on managing and classifying paper and electronic records.
• Provide training to staff on all topics related to Information Governance.
• Other duties as assigned.

Education and Experience

• Diploma in Library Science, Information Science, Records Management, Information Management, Library Technician.
• Degree is an asset.
• 3 years related experience working in Records and Information Management.

Required Skills/Knowledge

• Certified Record Analyst or Certified Records Manager designation would be an asset.
• Demonstrated ability in research methodologies.
• Experience or training in business process analysis and re-engineering, and workflow analysis.
• Knowledge of government guidelines and legislation, including the Municipal Act, the Municipal Freedom of Information and Protection of Privacy Act and related legislation.
• Knowledge of technical, industry and professional records and information management standards, including national and international standards (e.g. ISO 15489, CAN/CGSB 72.34, CAN/CGSB 72.11).
• Familiarity with metadata standards (e.g. ISO 23081).
• Demonstrated negotiation, consultative and project management skills.
• Computer literacy in Microsoft Office desktop applications, records and information systems, including document management software and imaging software.
• Highly detail-oriented with strong attention to accuracy.
• Independent problem solving in a challenging environment that is often evolving.
• Demonstrates good judgment and makes sound decisions.
• Shows commitment to personal growth, development, and leadership opportunities.
• Shares new ideas and challenges the status quo.
• Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust.
• Takes initiative to participate in a culture of learning, mentoring, and sharing.
• Contributes to building and being a part of a positive culture.
• Office environment with occasional heavy lifting required.
• Demonstrate the City’s corporate values of care, collaboration, courage and service.
• Ability to lift up to 50 pounds.

Leadership Competencies

• Demonstrates personal leadership.
• Builds people and culture.
• Cultivates open communication.
• Shapes the future.
• Navigates and leads through complexity and change.